In most cases, we will confirm your booking immediately using the email address provided when the booking is made. Sometimes, we need to wait for the car hire company to confirm that a car is available. We will tell you straight away if this happens, and temporarily block the money on your payment card. As soon as they confirm your car, we will let you know, and take the money from your card.
Until your car is confirmed, you can ‘void’ the payment at any time.
When you book a car or other product on our site, we will email you to confirm its availability within 48 hours of booking (or, if earlier, at least 24 hours before your pick-up time). We will then send you a booking confirmation
SecureRidez provides instant technician support through the internet and telephone there might be some delays or cancel due to high volume of customers or technical issues (like- High web traffic). In this case, we’ll give you a refund or any credits or a gift voucher to our customer.
illegal Accidental Issues
SecureRidez will not provide support to any illegal accidental issues (Like- Drunk and Drive, Underaged accidental issues, or any drug-related accident issues) without getting government-approved evidence. In this case, SecureRidez can ask for accidental issues from our customers due to government rules and regulations. Also, anything that damages country assets during the accident needs to provide or contact the local police for clearance for getting the Smart Repair Garage service from SecureRidezIt is prohibited for anyone to use any device or software program to directly or indirectly interface, or attempt to interface, with this website to retrieve content and/or any other data, including prices. It is also prohibited to interfere, or attempt to interfere, with the normal working of this website; any activity that we consider places undue load or stress on our systems will be terminated. We constantly monitor everyone accessing our website, and the activities of any automated systems or persons conducting an unreasonable amount of searches, with the aim of accessing information and/or prices, will be terminated and those systems/persons blocked from our websites. Your use of the website indicates your agreement to be bound by these Conditions of Use.
You shall not upload, post, transmit, transfer, disseminate, distribute, or facilitate the distribution of any content, including text, images, video, sound, data, information, or software, to any part of the Website, Apps or its product, including your profile ("Profile"), the posting of your desired Service ("Want"), or the posting of any opinions or reviews in connection with the Website, Apps or its product, the Service, the SERVICE USER ("Feedback") (all of the foregoing content is sometimes collectively referred to herein as "Submitted Content" and the posting of Submitted Content is sometimes referred to as a "Posting" or as "Postings") that: misrepresents the source of anything you post, including impersonation of another individual or entity or any false or inaccurate biographical information for any SERVICE PROVIDERs; provides or create links to external sites that violate the Terms of Use; is intended to harm or exploit any individual under the age of 18 ("Minor") in any way; is designed to solicit, or collect personally identifiable information of any Minor, including, but not limited to, name, email address, home address, phone number, or the name of his or her school; invades anyone's privacy by attempting to harvest, collect, store, or publish private or personally identifiable information, such as names, email addresses, phone numbers, passwords, account information, credit card numbers, home addresses, or other contact information without their knowledge and willing consent; contains falsehoods or misrepresentations that could damage SecureRidez or any third party; is pornographic, harassing, hateful, illegal, obscene, defamatory, libelous, slanderous, threatening, discriminatory, racially, culturally or ethnically offensive; incites, advocates, or expresses pornography, obscenity, vulgarity, profanity, hatred, bigotry, racism, or gratuitous violence; encourages conduct that would be considered a criminal offense, give rise to civil liability or violate any law; promotes racism, hatred or physical harm of any kind against any group or individual; contains nudity, violence or inappropriate subject matter; or is otherwise inappropriate; is copyrighted, protected by trade secret or otherwise subject to third-party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from the rightful owner to post the material and to grant SecureRidez all of the license rights granted herein; contains or promotes an illegal or unauthorized copy of another person's copyrighted work, such as pirated computer programs or links to them, information to circumvent manufacture installed copy-protection devices, pirated music or links to pirated music files, or lyrics, guitar tabs or sheet music, works of art, teaching tools, or any other item the copy, display, use, performance, or distribution of which infringes on another's copyright, intellectual property right, or any other proprietary right; is intended to threaten, stalk, defame, defraud, degrade, victimize, or intimidate an individual or group of individuals for any reason on the basis of age, gender, disability, ethnicity, sexual orientation, race, or religion; or to incite or encourage anyone else to do so; intends to harm or disrupt another user's computer or would allow others to illegally access software or bypass security on websites or servers, including but not limited, to spamming; impersonating, uses the identity of, or attempts to impersonate a SecureRidez employee, agent, manager, host, another user, or any other person though any means; advertises or solicits a business not related to or appropriate for the Website (as determined by SecureRidez in its sole discretion); contains or could be considered "junk mail", "spam", "chain letters", "pyramid schemes", "affiliate marketing", or unsolicited commercial advertisement; contains advertising for ponzi schemes, discount cards, credit counseling, online surveys or online contests; distributes or contains viruses or any other technologies that may harm SecureRidez, or the interests or property of SecureRidez users; contains links to commercial services or websites, except as allowed pursuant to the Terms of Use;is non-local or irrelevant content; contains identical content to other open Postings you have already posted; or uses any form of automated device or computer program that enables the submission of Postings without the express written consent of SecureRidez
You will not send messages to other users containing:
offers to make national or international money transfers for amounts exceeding the asking price of a service, with intent to request a refund of any portion of the payment OR unsolicited advertising or marketing of a service not offered on the Product or an external website.
Discriminatory Postings. Bangladesh laws prohibit any preference, limitation or discrimination based on race, colour, religion, sex, national origin, age, handicap or other protected class. SecureRidez will not knowingly accept any Posting which is in violation of the law. SecureRidez has the right, in its sole discretion and without prior notice to you; to immediately remove any posting that discriminates or is in any way in violation of any law.
While using the Website, you shall not:
post content or items in any inappropriate category or areas on the Website; violate any laws, third-party rights, Account Policies, or any provision of the Terms of Use, such as the prohibitions described above; fail to deliver payment for Services purchased by you, unless the SERVICE PROVIDER has materially changed the description of the Service description after you negotiate an agreement for such Service, a clear typographical error is made, or you cannot authenticate the SERVICE PROVIDER's identity; circumvent or manipulate our fee structure, the billing process, or fees owed to SecureRidez; post false, inaccurate, misleading, defamatory, or libellous content (including personal information about any Website user); take any action that may undermine the Feedback or ratings systems (such as displaying, importing or exporting Feedback information off of the Website or using it for purposes unrelated to the Website);
Customer privacy is our top responsibility of SecureRidez so as we are a service provider platform we need to share your location and contact information with our members or third-party companies to connect with you to provide the services according to your needs. This policy is applied to all of the services we provide to our customer
SecureRidez is a service provider platform that uses third-party sources, these are some general terms and conditions. Terms and conditions might change and vary according to the third-party’s terms and condition policy and also might change according to the laws and regulations based on the countries.